Innovation. Insight. Intellection  

Dowling Consulting is a boutique management consultancy with a portfolio of Public Sector and large commercial,blue chip clients.Our clients hire us because we commit to and help deliver tangible results.

                                             Our goal is performance improvement.
                                                 Our Mission: To be invited back.

Our specialization is Service Management in Shared Services and IT Environments. We help our clients increase revenues and lower costs through step changes in service delivery and operational efficiency. Our approach is to put your people in the driver-seat. We empower them with the skills, methods and tools they need to positively impact your business performance by making the most of their intellectual property, ideas and initiatives.

Dowling Services



April 2012 - Dowling Consulting presenting at Shared Services and Outsourcing Week conference, Melbourne April 16-18

Dowling Consulting is once again a proud sponsor of this conference and this year, David Dowling, the founder of Dowling Consulting is giving a presentation in the Government Stream entitled..

Cloud based technology offers government greater flexibility, more accessible services and substantial cost savings. “Demonstrable value for money” seems to be the key driver for public sector organisations considering the Cloud. However, many are struggling to understand what this really means and how to best deliver against it. Based on recent research and field experience, Dowling Consulting will outline current policy weaknesses and suggest required policy shifts to facilitate the move from Capex procurement procedures to an Opex or “Pay-as-you-go” operating environment and deliver “demonstrable value.”

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April 2011: First Cloud-enabled Service Catalogue in Australia

Dowling Consulting and its parent company ASG Group have partnered with industry leader, newScale, to offer Australia’s first “service catalogue” cloud offering. Dowling Consulting’s strong track record in helping its clients to improve the relationship between IT and Shared Services and the business they serve has been the driver for developing this solution. Making the service catalogue “actionable” through self-service is an important phase in delivering business agility, cost reductions and improvements in customer satisfaction

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Dowling Consulting presenting at Shared Services and Outsourcing Week conference, Melbourne 11-14 April 2011

Dowling Consulting is a proud sponsor of SSOW and will be hosting an interactive session on Tuesday 12th titled Mastering Commercial Management of Shared Services".The facilitator is our Mike Andrews, Practice Leader for our Operational Excellence team. More details can be found at

August 2010: Dowling and ASG host August Sydney IT Management Meeting

Sit Man is a networking group for Sydney based IT Management Professionals.This month the event is sponsored by Dowling Consulting and ASG Group and is titled ”Radical Service Optimization". The guest speaker is "David Dowling" who will lead a discussion on the challenges of end-to-end service management.

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